Edit changelog

CHANGELOG.md

@@ -8,8 +8,8 @@ This release is a continuation of our recent efforts to stabilize the platform,
 
 ## Features
 
-* We're introducing a "degraded mode" for most of our editors (not polls or sheets). Whenever the document is being edited by a relatively large number of users a number of non-essential features will be disabled in order to save computing power on client devices. The user-list will stop being updated as users join and leave, users cursors will stop being displayed, and the chat will be disabled. Sessions will enter this mode when 8 or more editors are present. This threshold can be configured via `customize/application_config.js` by setting a `degradedLimit` attribute.
+* We're introducing a "degraded mode" for most of our editors (all except polls and sheets). This follows reports we received that CryptPad performed poorly in settings where a relatively large number of users with *edit* rights were connected simultaneously. To alleviate this, some non-essential features will be disabled when a number of concurrent editors is reached, in order to save computing power on client devices. The user-list will stop being updated as users join and leave, users cursors will stop being displayed, and the chat will not be disabled. Sessions will enter this mode when 8 or more editors are present. This threshold can be configured via `customize/application_config.js` by setting a `degradedLimit` attribute.
-* CryptPad was recently used to distribute some high-profile documents. For the first time we were able to observe our server supporting more than 1000 concurrent viewers in a single pad and around 350000 unique visitors over the course of a few days. While the distributed document incurred very little load, each visitor created a drive for themself the first time they visited, most of which were presumably abandoned as these users did not return to create or edit their own documents. Such users that directly load an existing document without having previously visited the platform will no longer create a drive unless they explicitly visit a page which requires it. This behaviour is supported in most of our editors except sheets and polls. This should result in faster load times for new users, but just in case it causes any issues we've made it easy to disable. Instance admins can disable "no-drive mode" via `customize/application_config.js` by setting `allowDrivelessMode` to `false`.
+* CryptPad was recently used to distribute some high-profile documents. For the first time we were able to observe our server supporting more than 1000 concurrent viewers in a single pad and around 350000 unique visitors over the course of a few days. While the distributed document incurred very little load, CryptPad created a drive for each visitor the first time they visited. Most of these drives were presumably abandoned as these users did not return to create or edit their own documents. Such users that directly load an existing document without having previously visited the platform will no longer create a drive automatically, unless they explicitly visit a page which requires it. This behaviour is supported in most of our editors except sheets and polls. This should result in faster load times for new users, but just in case it causes any issues we've made it easy to disable. Instance admins can disable "no-drive mode" via `customize/application_config.js` by setting `allowDrivelessMode` to `false`.
 * We've updated our sheet editor to use OnlyOffice 6.2, which includes support for pivot tables, among a range of other improvements.
 * Our rich text editor now features some keyboard shortcuts to apply some commonly used styles:
   * heading size 1-6: ctrl+alt+1-6
@@ -19,7 +19,7 @@ This release is a continuation of our recent efforts to stabilize the platform,
   * remove styles from selection: ctrl+space
 * We've removed a large number of strings that were included in the "Getting started" box that was displayed to new users in each of our editors. Instead, this box simply contains a link to the relevant page in our documentation. Our intent is to both simplify the interface for newcomers and reduce the number of strings that require translation.
 * We've continued to progress on our "checkup page" which performs some routine checks to see whether the host instance is correctly configured. While its hints are not especially helpful for admins without reading the code to understand what they are testing, they do detect a fairly wide range of issues and have already helped us to identify some inconsistencies in our recommended configuration. We plan to link directly from this page to the relevant sections of a configuration guide an in upcoming release.
-* The admin support ticket interface has been updated to collapse very long messages in response to some ticket threads submitted in the last few weeks. We also found that sometimes we needed more information after a ticket had been closed, so we added the ability to closed tickets.
+* The admin support ticket interface has been updated to collapse very long messages in response to some ticket threads submitted in the last few weeks. We also found that sometimes we needed more information after a ticket had been closed, so we added the ability to re-open closed tickets.
 * Some time ago we removed the "Survey link" option from the user admin dropdown menu (found in the top-right corner of the page). This release re-enables it for instances that explicitly provide a link to a survey, however, we no longer provide a link to a survey by default.
 
 ## Bug fixes