|
|
define([
|
|
|
'jquery',
|
|
|
'/api/config',
|
|
|
'/common/hyperscript.js',
|
|
|
'/common/common-interface.js',
|
|
|
'/common/common-hash.js',
|
|
|
'/common/common-util.js',
|
|
|
'/common/clipboard.js',
|
|
|
'/common/common-ui-elements.js',
|
|
|
'/customize/messages.js',
|
|
|
], function ($, ApiConfig, h, UI, Hash, Util, Clipboard, UIElements, Messages) {
|
|
|
|
|
|
var send = function (ctx, id, type, data, dest) {
|
|
|
var common = ctx.common;
|
|
|
var supportKey = ApiConfig.supportMailbox;
|
|
|
var supportChannel = Hash.getChannelIdFromKey(supportKey);
|
|
|
var metadataMgr = common.getMetadataMgr();
|
|
|
var user = metadataMgr.getUserData();
|
|
|
var privateData = metadataMgr.getPrivateData();
|
|
|
|
|
|
data = data || {};
|
|
|
|
|
|
data.sender = {
|
|
|
name: user.name,
|
|
|
drive: privateData.driveChannel,
|
|
|
channel: privateData.support,
|
|
|
curvePublic: user.curvePublic,
|
|
|
edPublic: privateData.edPublic,
|
|
|
notifications: user.notifications,
|
|
|
};
|
|
|
|
|
|
if (typeof(ctx.pinUsage) === 'object') {
|
|
|
// pass pin.usage, pin.limit, and pin.plan if supplied
|
|
|
Object.keys(ctx.pinUsage).forEach(function (k) {
|
|
|
data.sender[k] = ctx.pinUsage[k];
|
|
|
});
|
|
|
}
|
|
|
|
|
|
data.id = id;
|
|
|
data.time = +new Date();
|
|
|
|
|
|
var teams = privateData.teams || {};
|
|
|
if (!ctx.isAdmin) {
|
|
|
data.sender.userAgent = window.navigator && window.navigator.userAgent;
|
|
|
data.sender.blockLocation = privateData.blockLocation || '';
|
|
|
data.sender.teams = Object.keys(teams).map(function (key) {
|
|
|
var team = teams[key];
|
|
|
if (!teams) { return; }
|
|
|
var ret = {};
|
|
|
['edPublic', 'owner', 'viewer', 'hasSecondaryKey', 'validKeys'].forEach(function (k) {
|
|
|
ret[k] = team[k];
|
|
|
});
|
|
|
return ret;
|
|
|
}).filter(Boolean);
|
|
|
|
|
|
// "dest" is the recipient that is not the admin support mailbox.
|
|
|
// In the support page, make sure dest is always ourselves.
|
|
|
dest.channel = privateData.support;
|
|
|
dest.curvePublic = user.curvePublic;
|
|
|
}
|
|
|
|
|
|
// Send the message to the admin mailbox and to the user mailbox
|
|
|
common.mailbox.sendTo(type, data, {
|
|
|
channel: supportChannel,
|
|
|
curvePublic: supportKey
|
|
|
});
|
|
|
common.mailbox.sendTo(type, data, {
|
|
|
channel: dest.channel,
|
|
|
curvePublic: dest.curvePublic
|
|
|
});
|
|
|
|
|
|
if (ctx.isAdmin) {
|
|
|
common.mailbox.sendTo('SUPPORT_MESSAGE', {}, {
|
|
|
channel: dest.notifications,
|
|
|
curvePublic: dest.curvePublic
|
|
|
});
|
|
|
}
|
|
|
};
|
|
|
|
|
|
var sendForm = function (ctx, id, form, dest) {
|
|
|
var $form = $(form);
|
|
|
var $cat = $form.find('.cp-support-form-category');
|
|
|
var $title = $form.find('.cp-support-form-title');
|
|
|
var $content = $form.find('.cp-support-form-msg');
|
|
|
// TODO block submission until pending uploads are complete?
|
|
|
var $attachments = $form.find('.cp-support-attachments');
|
|
|
|
|
|
var category = $cat.val().trim();
|
|
|
/*
|
|
|
// || ($form.closest('.cp-support-list-ticket').data('cat') || "").trim();
|
|
|
// Messages.support_formCategoryError = "Error: category is empty"; // TODO ensure this is translated before use
|
|
|
|
|
|
if (!category) {
|
|
|
console.log($cat);
|
|
|
return void UI.alert(Messages.support_formCategoryError);
|
|
|
}
|
|
|
*/
|
|
|
|
|
|
var title = $title.val().trim();
|
|
|
if (!title) {
|
|
|
return void UI.alert(Messages.support_formTitleError);
|
|
|
}
|
|
|
var content = $content.val().trim();
|
|
|
if (!content) {
|
|
|
return void UI.alert(Messages.support_formContentError);
|
|
|
}
|
|
|
$cat.val('');
|
|
|
$content.val('');
|
|
|
$title.val('');
|
|
|
|
|
|
var attachments = [];
|
|
|
$attachments.find('> span').each(function (i, el) {
|
|
|
var $el = $(el);
|
|
|
attachments.push({
|
|
|
href: $el.attr('data-href'),
|
|
|
name: $el.attr('data-name')
|
|
|
});
|
|
|
});
|
|
|
$attachments.html('');
|
|
|
|
|
|
send(ctx, id, 'TICKET', {
|
|
|
category: category,
|
|
|
title: title,
|
|
|
attachments: attachments,
|
|
|
message: content,
|
|
|
}, dest);
|
|
|
|
|
|
return true;
|
|
|
};
|
|
|
|
|
|
var makeCategoryDropdown = function (ctx, container, onChange, all) {
|
|
|
var categories = [
|
|
|
'account', // Msg.support_cat_account
|
|
|
'data', // Msg.support_cat_data
|
|
|
'bug', // Msg.support_cat_bug
|
|
|
'other' // Msg.support_cat_other
|
|
|
];
|
|
|
if (all) { categories.push('all'); } // Msg.support_cat_all
|
|
|
categories = categories.map(function (key) {
|
|
|
return {
|
|
|
tag: 'a',
|
|
|
content: h('span', Messages['support_cat_'+key]),
|
|
|
action: function () {
|
|
|
onChange(key);
|
|
|
}
|
|
|
};
|
|
|
});
|
|
|
var dropdownCfg = {
|
|
|
text: Messages.support_category,
|
|
|
angleDown: 1,
|
|
|
options: categories,
|
|
|
container: $(container),
|
|
|
isSelect: true
|
|
|
};
|
|
|
var $select = UIElements.createDropdown(dropdownCfg);
|
|
|
$select.find('button').addClass('btn');
|
|
|
return $select;
|
|
|
};
|
|
|
|
|
|
var makeForm = function (ctx, cb, title) {
|
|
|
var button;
|
|
|
|
|
|
if (typeof(cb) === "function") {
|
|
|
button = h('button.btn.btn-primary.cp-support-list-send', Messages.contacts_send);
|
|
|
$(button).click(cb);
|
|
|
}
|
|
|
|
|
|
var cancel = title ? h('button.btn.btn-secondary', Messages.cancel) : undefined;
|
|
|
|
|
|
var category = h('input.cp-support-form-category', {
|
|
|
type: 'hidden',
|
|
|
value: ''
|
|
|
});
|
|
|
var catContainer = h('div.cp-dropdown-container' + (title ? '.cp-hidden': ''));
|
|
|
makeCategoryDropdown(ctx, catContainer, function (key) {
|
|
|
$(category).val(key);
|
|
|
});
|
|
|
|
|
|
var attachments, addAttachment;
|
|
|
|
|
|
var content = [
|
|
|
h('hr'),
|
|
|
category,
|
|
|
catContainer,
|
|
|
h('br'),
|
|
|
h('input.cp-support-form-title' + (title ? '.cp-hidden' : ''), {
|
|
|
placeholder: Messages.support_formTitle,
|
|
|
type: 'text',
|
|
|
value: title || ''
|
|
|
}),
|
|
|
cb ? undefined : h('br'),
|
|
|
h('textarea.cp-support-form-msg', {
|
|
|
placeholder: Messages.support_formMessage
|
|
|
}),
|
|
|
h('label', Messages.support_attachments),
|
|
|
attachments = h('div.cp-support-attachments'),
|
|
|
addAttachment = h('button.btn', Messages.support_addAttachment),
|
|
|
h('hr'),
|
|
|
button,
|
|
|
cancel
|
|
|
];
|
|
|
|
|
|
$(addAttachment).click(function () {
|
|
|
var $input = $('<input>', {
|
|
|
'type': 'file',
|
|
|
'style': 'display: none;',
|
|
|
'multiple': 'multiple',
|
|
|
'accept': 'image/*'
|
|
|
}).on('change', function (e) {
|
|
|
var files = Util.slice(e.target.files);
|
|
|
files.forEach(function (file) {
|
|
|
var ev = {};
|
|
|
ev.callback = function (data) {
|
|
|
var x, a;
|
|
|
var span = h('span', {
|
|
|
'data-name': data.name,
|
|
|
'data-href': data.url
|
|
|
}, [
|
|
|
x = h('i.fa.fa-times'),
|
|
|
a = h('a', {
|
|
|
href: '#'
|
|
|
}, data.name)
|
|
|
]);
|
|
|
$(x).click(function () {
|
|
|
$(span).remove();
|
|
|
});
|
|
|
$(a).click(function (e) {
|
|
|
e.preventDefault();
|
|
|
ctx.common.openURL(data.url);
|
|
|
});
|
|
|
|
|
|
$(attachments).append(span);
|
|
|
};
|
|
|
// The empty object allows us to bypass the file upload modal
|
|
|
ctx.FM.handleFile(file, ev, {});
|
|
|
});
|
|
|
});
|
|
|
$input.click();
|
|
|
});
|
|
|
|
|
|
var form = h('div.cp-support-form-container', content);
|
|
|
|
|
|
$(cancel).click(function () {
|
|
|
$(form).closest('.cp-support-list-ticket').find('.cp-support-list-actions').css('display', '');
|
|
|
$(form).remove();
|
|
|
});
|
|
|
|
|
|
return form;
|
|
|
};
|
|
|
|
|
|
var makeTicket = function (ctx, $div, content, onHide) {
|
|
|
var common = ctx.common;
|
|
|
var metadataMgr = common.getMetadataMgr();
|
|
|
var privateData = metadataMgr.getPrivateData();
|
|
|
|
|
|
var ticketTitle = content.title + ' (#' + content.id + ')';
|
|
|
var ticketCategory;
|
|
|
var answer = h('button.btn.btn-primary.cp-support-answer', Messages.support_answer);
|
|
|
var close = h('button.btn.btn-danger.cp-support-close', Messages.support_close);
|
|
|
var hide = h('button.btn.btn-danger.cp-support-hide', Messages.support_remove);
|
|
|
|
|
|
var actions = h('div.cp-support-list-actions', [
|
|
|
answer,
|
|
|
close,
|
|
|
hide
|
|
|
]);
|
|
|
|
|
|
var url;
|
|
|
if (ctx.isAdmin) {
|
|
|
ticketCategory = Messages['support_cat_'+(content.category || 'all')] + ' - ';
|
|
|
url = h('button.btn.fa.fa-clipboard');
|
|
|
$(url).click(function (e) {
|
|
|
e.stopPropagation();
|
|
|
var link = privateData.origin + privateData.pathname + '#' + 'support-' + content.id;
|
|
|
var success = Clipboard.copy(link);
|
|
|
if (success) { UI.log(Messages.shareSuccess); }
|
|
|
});
|
|
|
}
|
|
|
|
|
|
var $ticket = $(h('div.cp-support-list-ticket', {
|
|
|
'data-cat': content.category,
|
|
|
'data-id': content.id
|
|
|
}, [
|
|
|
h('h2', [
|
|
|
h('span', [ticketCategory, ticketTitle]),
|
|
|
h('span.cp-support-title-buttons',url)
|
|
|
]),
|
|
|
actions
|
|
|
]));
|
|
|
|
|
|
/*
|
|
|
$(close).click(function () {
|
|
|
send(ctx, content.id, 'CLOSE', {}, content.sender);
|
|
|
});
|
|
|
|
|
|
$(hide).click(function () {
|
|
|
if (typeof(onHide) !== "function") { return; }
|
|
|
onHide();
|
|
|
});
|
|
|
*/
|
|
|
|
|
|
UI.confirmButton(close, {
|
|
|
classes: 'btn-danger'
|
|
|
}, function() {
|
|
|
send(ctx, content.id, 'CLOSE', {}, content.sender);
|
|
|
$(close).hide();
|
|
|
});
|
|
|
UI.confirmButton(hide, {
|
|
|
classes: 'btn-danger'
|
|
|
}, function() {
|
|
|
if (typeof(onHide) !== "function") { return; }
|
|
|
onHide(hide);
|
|
|
});
|
|
|
|
|
|
$(answer).click(function () {
|
|
|
$ticket.find('.cp-support-form-container').remove();
|
|
|
$(actions).hide();
|
|
|
var form = makeForm(ctx, function () {
|
|
|
var sent = sendForm(ctx, content.id, form, content.sender);
|
|
|
if (sent) {
|
|
|
$(actions).css('display', '');
|
|
|
$(form).remove();
|
|
|
}
|
|
|
}, content.title);
|
|
|
$ticket.append(form);
|
|
|
});
|
|
|
|
|
|
$div.append($ticket);
|
|
|
return $ticket;
|
|
|
};
|
|
|
|
|
|
var makeMessage = function (ctx, content, hash) {
|
|
|
var common = ctx.common;
|
|
|
var isAdmin = ctx.isAdmin;
|
|
|
var metadataMgr = common.getMetadataMgr();
|
|
|
var privateData = metadataMgr.getPrivateData();
|
|
|
|
|
|
// Check content.sender to see if it comes from us or from an admin
|
|
|
var senderKey = content.sender && content.sender.edPublic;
|
|
|
var fromMe = senderKey === privateData.edPublic;
|
|
|
var fromAdmin = ctx.adminKeys.indexOf(senderKey) !== -1;
|
|
|
var fromPremium = Boolean(content.sender.plan);
|
|
|
|
|
|
var userData = h('div.cp-support-showdata', [
|
|
|
Messages.support_showData,
|
|
|
h('pre.cp-support-message-data', JSON.stringify(content.sender, 0, 2))
|
|
|
]);
|
|
|
$(userData).click(function () {
|
|
|
$(userData).find('pre').toggle();
|
|
|
}).find('pre').click(function (ev) {
|
|
|
ev.stopPropagation();
|
|
|
});
|
|
|
|
|
|
var attachments = (content.attachments || []).map(function (obj) {
|
|
|
if (!obj || !obj.name || !obj.href) { return; }
|
|
|
// only support files explicitly beginning with /file/ so that users can't link outside of the instance
|
|
|
if (!/^\/file\//.test(obj.href)) { return; }
|
|
|
var a = h('a', {
|
|
|
href: '#'
|
|
|
}, obj.name);
|
|
|
$(a).click(function (e) {
|
|
|
e.preventDefault();
|
|
|
ctx.common.openURL(obj.href);
|
|
|
});
|
|
|
return h('span', [
|
|
|
a
|
|
|
]);
|
|
|
});
|
|
|
|
|
|
var displayed = content.message;
|
|
|
var pre = h('pre.cp-support-message-content');
|
|
|
var $pre = $(pre);
|
|
|
var more;
|
|
|
if (content.message.length >= 3000) {
|
|
|
displayed = content.message.slice(0, 3000) + '...';
|
|
|
var expand = h('button.btn.btn-secondary', Messages.admin_support_open);
|
|
|
var collapse = h('button.btn.btn-secondary', Messages.admin_support_collapse);
|
|
|
var $collapse = $(collapse).hide();
|
|
|
var $expand = $(expand).click(function () {
|
|
|
$pre.text(content.message);
|
|
|
$expand.hide();
|
|
|
$collapse.show();
|
|
|
});
|
|
|
$collapse.click(function () {
|
|
|
$pre.text(displayed);
|
|
|
$collapse.hide();
|
|
|
$expand.show();
|
|
|
});
|
|
|
more = h('div', [expand, collapse]);
|
|
|
}
|
|
|
$pre.text(displayed);
|
|
|
|
|
|
var adminClass = (fromAdmin? '.cp-support-fromadmin': '');
|
|
|
var premiumClass = (fromPremium && !fromAdmin? '.cp-support-frompremium': '');
|
|
|
var name = Util.fixHTML(content.sender.name) || Messages.anonymous;
|
|
|
return h('div.cp-support-list-message' + adminClass + premiumClass, {
|
|
|
'data-hash': hash
|
|
|
}, [
|
|
|
h('div.cp-support-message-from' + (fromMe ? '.cp-support-fromme' : ''), [
|
|
|
UI.setHTML(h('span'), Messages._getKey('support_from', [name])),
|
|
|
h('span.cp-support-message-time', content.time ? new Date(content.time).toLocaleString() : '')
|
|
|
]),
|
|
|
pre,
|
|
|
more,
|
|
|
h('div.cp-support-attachments', attachments),
|
|
|
isAdmin ? userData : undefined,
|
|
|
]);
|
|
|
};
|
|
|
|
|
|
var makeCloseMessage = function (ctx, content, hash) {
|
|
|
var common = ctx.common;
|
|
|
var metadataMgr = common.getMetadataMgr();
|
|
|
var privateData = metadataMgr.getPrivateData();
|
|
|
var fromMe = content.sender && content.sender.edPublic === privateData.edPublic;
|
|
|
|
|
|
var name = Util.fixHTML(content.sender.name) || Messages.anonymous;
|
|
|
return h('div.cp-support-list-message', {
|
|
|
'data-hash': hash
|
|
|
}, [
|
|
|
h('div.cp-support-message-from' + (fromMe ? '.cp-support-fromme' : ''), [
|
|
|
UI.setHTML(h('span'), Messages._getKey('support_from', [name])),
|
|
|
h('span.cp-support-message-time', content.time ? new Date(content.time).toLocaleString() : '')
|
|
|
]),
|
|
|
h('pre.cp-support-message-content', Messages.support_closed)
|
|
|
]);
|
|
|
};
|
|
|
|
|
|
var create = function (common, isAdmin, pinUsage) {
|
|
|
var ui = {};
|
|
|
var ctx = {
|
|
|
common: common,
|
|
|
isAdmin: isAdmin,
|
|
|
pinUsage: pinUsage || false,
|
|
|
adminKeys: Array.isArray(ApiConfig.adminKeys)? ApiConfig.adminKeys.slice(): [],
|
|
|
};
|
|
|
|
|
|
var fmConfig = {
|
|
|
body: $('body'),
|
|
|
noStore: true, // Don't store attachments into our drive
|
|
|
onUploaded: function (ev, data) {
|
|
|
if (ev.callback) {
|
|
|
ev.callback(data);
|
|
|
}
|
|
|
}
|
|
|
};
|
|
|
ctx.FM = common.createFileManager(fmConfig);
|
|
|
|
|
|
ui.sendForm = function (id, form, dest) {
|
|
|
return sendForm(ctx, id, form, dest);
|
|
|
};
|
|
|
ui.makeForm = function (cb, title) {
|
|
|
return makeForm(ctx, cb, title);
|
|
|
};
|
|
|
ui.makeCategoryDropdown = function (container, onChange, all) {
|
|
|
return makeCategoryDropdown(ctx, container, onChange, all);
|
|
|
};
|
|
|
ui.makeTicket = function ($div, content, onHide) {
|
|
|
return makeTicket(ctx, $div, content, onHide);
|
|
|
};
|
|
|
ui.makeMessage = function (content, hash) {
|
|
|
return makeMessage(ctx, content, hash);
|
|
|
};
|
|
|
ui.makeCloseMessage = function (content, hash) {
|
|
|
return makeCloseMessage(ctx, content, hash);
|
|
|
};
|
|
|
return ui;
|
|
|
};
|
|
|
|
|
|
return {
|
|
|
create: create
|
|
|
};
|
|
|
});
|