ansuz
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d45bb33537
|
include accountName in support ticket data
|
2022-03-21 17:22:23 +05:30 |
|
ansuz
|
1d93d4c45a
|
fix category notice display logic
|
2022-03-11 19:17:53 +05:30 |
|
ansuz
|
4e571e0e8e
|
final cleanup before merging support-categories
|
2022-03-10 16:08:13 +05:30 |
|
ansuz
|
b78c8db859
|
remove hardcoded translations from support page
|
2022-03-02 20:33:24 +05:30 |
|
ansuz
|
3a704f2e5a
|
WIP support pager translations
|
2022-03-02 12:27:55 +05:30 |
|
ansuz
|
31a55a4389
|
WIP adjustments for new translation keys
|
2022-03-01 21:08:31 +05:30 |
|
ansuz
|
2134ec02b6
|
prompt users to include useful information in support tickets
|
2022-02-24 18:06:46 +05:30 |
|
ansuz
|
0fec83b051
|
factor debugging data generation from support ticket transmission
and fix two incorrectly set width/height properties which overwrote 'appVersion'
|
2021-08-20 17:47:54 +05:30 |
|
ansuz
|
58eb65e35d
|
report screen width and height in support tickets
|
2021-08-17 12:15:55 +05:30 |
|
ansuz
|
2dc4ec1b24
|
include vendor and appVersion in support ticket data
|
2021-08-10 19:49:22 +05:30 |
|
yflory
|
1a88baf9c3
|
lint compliance
|
2021-07-20 10:48:25 +02:00 |
|
yflory
|
e38206ffb3
|
Fix premium tickets
|
2021-07-20 10:46:40 +02:00 |
|
yflory
|
1b50efe7ac
|
Add more debugging metadata to support tickets
|
2021-07-06 11:13:42 +02:00 |
|
ansuz
|
f601f27435
|
remove some XXX notes
|
2021-06-16 06:23:58 +05:30 |
|
ansuz
|
c3a6547e09
|
merge WIP changelog and stashed changes
|
2021-06-15 17:25:23 +05:30 |
|
ansuz
|
6f51cddc42
|
remove unused function
|
2021-04-12 17:49:38 +05:30 |
|
ansuz
|
4e3a7fef24
|
add notes from our review
|
2021-04-02 17:14:15 +05:30 |
|
yflory
|
fee8a88169
|
Instance notification prototype
|
2021-03-09 18:27:12 +01:00 |
|
David Benqué
|
d269a18315
|
Truncate support messages after 2000 chars
|
2021-03-04 15:22:24 +00:00 |
|
yflory
|
52393cafd6
|
Truncate long messages in support
|
2021-03-04 15:56:32 +01:00 |
|
yflory
|
11959bef1b
|
Allow admins to reopen support tickets
|
2021-03-03 18:24:54 +01:00 |
|
ansuz
|
6dcc471c81
|
annotate generated translation keys to suppress warnings
|
2021-03-01 10:15:47 +05:30 |
|
yflory
|
5a104eaa58
|
Add the drive channel to support tickets
|
2021-01-19 14:57:26 +01:00 |
|
yflory
|
7e1c7c481e
|
Fix support panel UI issue
|
2020-12-21 15:15:08 +01:00 |
|
yflory
|
e936045b7d
|
More support panel improvements
|
2020-12-16 11:29:12 +01:00 |
|
David Benqué
|
a918dd4f7d
|
Change copy button style in support ticket
|
2020-12-15 16:10:26 +00:00 |
|
yflory
|
a31394888d
|
Don't open ticket when copying its url
|
2020-12-15 16:49:52 +01:00 |
|
yflory
|
687bb36e0e
|
Handle long title in support tickets
|
2020-12-15 14:07:07 +01:00 |
|
yflory
|
b2ca3fa448
|
More admin support panel UI
|
2020-12-15 14:01:54 +01:00 |
|
yflory
|
76d527d0b2
|
Don't store support attachments into the drive
|
2020-11-25 16:40:47 +01:00 |
|
yflory
|
baf71a3c04
|
Check if a team's pinning keys are valid
|
2020-10-16 14:16:57 +02:00 |
|
ansuz
|
804443e5f7
|
send basic team info along with support tickets
...and fix a server bug that had broken /api/config.supportMailbox
|
2020-10-15 15:12:12 +05:30 |
|
ansuz
|
a2db04b4f5
|
leave a low-priority note to make categories a required field for support tickets in the future
|
2020-06-22 15:02:11 -04:00 |
|
ansuz
|
d373b9c290
|
ignore support ticket attachments with hrefs hosted by anything other than the local 'file' app
|
2020-06-22 15:00:34 -04:00 |
|
David Benqué
|
997f5e57d3
|
Merge remote-tracking branch 'origin/staging' into staging
|
2020-06-22 13:23:15 +01:00 |
|
David Benqué
|
764da42d48
|
add icon to support ticket category dropdown
+ added an option to add "fa-angle-down" to any dropdown
|
2020-06-22 13:22:48 +01:00 |
|
ansuz
|
2dd0dd36c5
|
remove hardcoded translations and tweak a hardcoded timeout value
|
2020-06-19 14:10:46 -04:00 |
|
yflory
|
64a092c630
|
Fix buttons in the support page
|
2020-06-19 18:21:06 +02:00 |
|
ansuz
|
0afa6b79ae
|
remove most pending hardcoded translations
|
2020-06-18 15:09:29 -04:00 |
|
yflory
|
f686cd645f
|
Update category for old tickets
|
2020-06-18 15:33:13 +02:00 |
|
yflory
|
e12d8c5b70
|
Fix issues with the new support form
|
2020-06-18 15:30:55 +02:00 |
|
ansuz
|
f5c710e80a
|
lint compliance
|
2020-06-18 06:58:28 -04:00 |
|
ansuz
|
62dabc0afc
|
add some XXX notes to address before the next release
|
2020-06-17 10:20:03 -04:00 |
|
yflory
|
e7a6397084
|
Add category filter and improve UI
|
2020-06-11 14:49:59 +02:00 |
|
yflory
|
9aafd5f3c5
|
Add category and attachments to support tickets
|
2020-06-10 18:42:46 +02:00 |
|
ansuz
|
a8eb554f6d
|
remove an XXX note that has been addressed
|
2020-06-08 16:31:38 -04:00 |
|
ansuz
|
f63482a8da
|
disable support tickets' 'remove' button while removal is in progress
|
2020-05-28 11:43:06 -04:00 |
|
yflory
|
bd21953861
|
Confirm button in the support when closing or removing a ticket
|
2020-05-26 16:22:24 +02:00 |
|
ansuz
|
6dc6fed21d
|
check whether support tickets came from a premium user, not whether the person viewing the content is a premium user
|
2020-04-29 14:51:09 -04:00 |
|
ansuz
|
36e790dee6
|
style support tickets from premium users via a class
|
2020-04-29 14:40:42 -04:00 |