diff --git a/www/common/make-backup.js b/www/common/make-backup.js
index bcabd9be6..4805aaba5 100644
--- a/www/common/make-backup.js
+++ b/www/common/make-backup.js
@@ -126,7 +126,7 @@ define([
             updateProgress.progress(data.progress);
             if (data.progress === 1) {
                 handler.stop();
-                updateProgress.progress2(1);
+                updateProgress.progress2(2);
             }
         });
         ctx.get({
@@ -142,6 +142,7 @@ define([
                 var dl = function () {
                     saveAs(res.data, Util.fixFileName(name)+(res.ext || ''));
                 };
+                updateProgress.progress2(1);
                 cb(null, {
                     metadata: res.metadata,
                     content: res.data,
@@ -199,9 +200,16 @@ define([
                 });
             };
 
+            var timeout = 60000;
+            // OO pads can only be converted one at a time so we have to give them a
+            // bigger timeout value in case there are 5 of them in the current queue
+            if (['sheet', 'doc', 'presentation'].indexOf(parsed.type) !== -1) {
+                timeout = 180000;
+            }
+
             to = setTimeout(function () {
                 error('TIMEOUT');
-            }, 60000);
+            }, timeout);
 
             setTimeout(function () {
                 if (ctx.stop) { return; }
diff --git a/www/common/sframe-common-file.js b/www/common/sframe-common-file.js
index 1286da14d..a6b097876 100644
--- a/www/common/sframe-common-file.js
+++ b/www/common/sframe-common-file.js
@@ -636,6 +636,11 @@ define([
             var updateDecryptProgress = function (progressValue) {
                 var text = Math.round(progressValue * 100) + '%';
                 text += progressValue === 1 ? '' : ' (' + Messages.download_step2 + '...)';
+                if (progressValue === 2) {
+                    Messages.download_step3 = "Converting..."; // XXX
+                    text = Messages.download_step3;
+                    progressValue = 1;
+                }
                 $pv.text(text);
                 $pb.css({
                     width: (progressValue * 100) + '%'
diff --git a/www/sheet/export.js b/www/sheet/export.js
index 3b4bbae8c..58ef4a712 100644
--- a/www/sheet/export.js
+++ b/www/sheet/export.js
@@ -14,6 +14,7 @@ define([], function () {
             var blob = new Blob([u8], {type: "application/bin;charset=utf-8"});
             cb(blob);
         }, {
+            timeout: 600000,
             raw: true
         });
     };