diff --git a/customize.dist/src/less2/include/creation.less b/customize.dist/src/less2/include/creation.less
index cf2bc6b88..58d5a53ba 100644
--- a/customize.dist/src/less2/include/creation.less
+++ b/customize.dist/src/less2/include/creation.less
@@ -160,5 +160,11 @@
                 }
             }
         }
+        .cp-creation-deleted {
+            background: #111;
+            padding: 10px;
+            text-align: justify;
+            font-weight: bold;
+        }
     }
 }
diff --git a/www/common/common-ui-elements.js b/www/common/common-ui-elements.js
index e0e5f1ff7..8e4fce0e4 100644
--- a/www/common/common-ui-elements.js
+++ b/www/common/common-ui-elements.js
@@ -1829,5 +1829,24 @@ define([
         }, Messages.creation_settings))).appendTo($creation);
     };
 
+    UIElements.onServerError = function (common, err, toolbar, cb) {
+        if (["EDELETED", "EEXPIRED"].indexOf(err.type) === -1) { return; }
+        var msg = err.type;
+        if (err.type === 'EEXPIRED') {
+            msg = Messages.expiredError;
+            if (err.loaded) {
+                msg += Messages.expiredErrorCopy;
+            }
+        } else if (err.type === 'EDELETED') {
+            msg = Messages.deletedError;
+            if (err.loaded) {
+                msg += Messages.expiredErrorCopy;
+            }
+        }
+        if (toolbar && typeof toolbar.deleted === "function") { toolbar.deleted(); }
+        UI.errorLoadingScreen(msg, true, true);
+        (cb || function () {})();
+    };
+
     return UIElements;
 });
diff --git a/www/common/sframe-app-framework.js b/www/common/sframe-app-framework.js
index ef516e86d..7540f4a0b 100644
--- a/www/common/sframe-app-framework.js
+++ b/www/common/sframe-app-framework.js
@@ -333,20 +333,9 @@ define([
         };
 
         var onError = function (err) {
-            stateChange(STATE.DELETED);
-            var msg = err.type;
-            if (err.type === 'EEXPIRED') {
-                msg = Messages.expiredError;
-                if (err.loaded) {
-                    msg += Messages.expiredErrorCopy;
-                }
-            } else if (err.type === 'EDELETED') {
-                msg = Messages.deletedError;
-                if (err.loaded) {
-                    msg += Messages.expiredErrorCopy;
-                }
-            }
-            UI.errorLoadingScreen(msg, true, true);
+            common.onServerError(err, toolbar, function () {
+                stateChange(STATE.DELETED);
+            });
         };
 
         var setFileExporter = function (extension, fe, async) {
diff --git a/www/common/sframe-common.js b/www/common/sframe-common.js
index 029118b88..3f4070eaf 100644
--- a/www/common/sframe-common.js
+++ b/www/common/sframe-common.js
@@ -92,6 +92,7 @@ define([
     funcs.createMarkdownToolbar = callWithCommon(UIElements.createMarkdownToolbar);
     funcs.getPadCreationScreen = callWithCommon(UIElements.getPadCreationScreen);
     funcs.createNewPadModal = callWithCommon(UIElements.createNewPadModal);
+    funcs.onServerError = callWithCommon(UIElements.onServerError);
 
     // Thumb
     funcs.displayThumbnail = callWithCommon(Thumb.displayThumbnail);
diff --git a/www/poll/inner.js b/www/poll/inner.js
index f88ac5763..8f31116a1 100644
--- a/www/poll/inner.js
+++ b/www/poll/inner.js
@@ -1130,27 +1130,20 @@ define([
 
     // Manage disconnections because of network or error
     var onDisconnect = function (info) {
-        setEditable(false);
-        if (info && ['EEXPIRED', 'EDELETED'].indexOf(info.type) !== -1) {
-            APP.toolbar.deleted();
-            var msg = info.type;
-            if (info.type === 'EEXPIRED') {
-                msg = Messages.expiredError;
-                if (info.loaded) {
-                    msg += Messages.expiredErrorCopy;
-                }
-            } else if (info.type === 'EDELETED') {
-                msg = Messages.deletedError;
-                if (info.loaded) {
-                    msg += Messages.expiredErrorCopy;
-                }
-            }
-            return void UI.errorLoadingScreen(msg, true, true);
+        if (APP.unrecoverable) { return; }
+        if (info && info.type) {
+            // Server error
+            return void common.onServerError(info, APP.toolbar, function () {
+                APP.unrecoverable = true;
+                setEditable(false);
+            });
         }
+        setEditable(false);
         UI.alert(Messages.common_connectionLost, undefined, true);
     };
 
     var onReconnect = function () {
+        if (APP.unrecoverable) { return; }
         setEditable(true);
         UI.findOKButton().click();
     };
diff --git a/www/whiteboard/inner.js b/www/whiteboard/inner.js
index febf63c5b..8d2621aaf 100644
--- a/www/whiteboard/inner.js
+++ b/www/whiteboard/inner.js
@@ -598,6 +598,7 @@ define([
         };
 
         config.onAbort = function () {
+            if (APP.unrecoverable) { return; }
             // inform of network disconnect
             setEditable(false);
             toolbar.failed();
@@ -605,6 +606,7 @@ define([
         };
 
         config.onConnectionChange = function (info) {
+            if (APP.unrecoverable) { return; }
             setEditable(info.state);
             if (info.state) {
                 initializing = true;
@@ -615,27 +617,17 @@ define([
         };
 
         config.onError = function (err) {
-            setEditable(false);
-            toolbar.deleted();
-            var msg = err.type;
-            if (err.type === 'EEXPIRED') {
-                msg = Messages.expiredError;
-                if (err.loaded) {
-                    msg += Messages.expiredErrorCopy;
-                }
-            } else if (err.type === 'EDELETED') {
-                msg = Messages.deletedError;
-                if (err.loaded) {
-                    msg += Messages.expiredErrorCopy;
-                }
-            }
-            UI.errorLoadingScreen(msg, true, true);
+            common.onServerError(err, toolbar, function () {
+                APP.unrecoverable = true;
+                setEditable(false);
+            });
         };
 
         cpNfInner = common.startRealtime(config);
         metadataMgr = cpNfInner.metadataMgr;
 
         cpNfInner.onInfiniteSpinner(function () {
+            if (APP.unrecoverable) { return; }
             setEditable(false);
             UI.confirm(Messages.realtime_unrecoverableError, function (yes) {
                 if (!yes) { return; }