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@ -552,7 +552,24 @@ define([
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var $div = $(h('div.cp-support-container')).appendTo($container);
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var catContainer = h('div.cp-dropdown-container');
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$div.append(catContainer);
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Messages.admin_support_premium = "Premium tickets"; // XXX
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Messages.admin_support_normal = "Unanswered tickets";
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Messages.admin_support_answered = "Answered tickets";
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Messages.admin_support_closed = "Closed tickets";
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Messages.admin_support_open = "Show ticket";
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Messages.admin_support_collapse = "Collapse ticket";
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var col1 = h('div.cp-support-column', h('h1', Messages.admin_support_premium));
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var col2 = h('div.cp-support-column', h('h1', Messages.admin_support_normal));
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var col3 = h('div.cp-support-column', h('h1', Messages.admin_support_answered));
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var col4 = h('div.cp-support-column', h('h1', Messages.admin_support_closed));
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var $col1 = $(col1), $col2 = $(col2), $col3 = $(col3), $col4 = $(col4);
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$div.append([
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//catContainer
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col1,
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col2,
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col3,
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col4
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]);
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var category = 'all';
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var $drop = APP.support.makeCategoryDropdown(catContainer, function (key) {
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category = key;
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@ -572,34 +589,90 @@ define([
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var hashesById = {};
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var getTicketData = function (id) {
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var t = hashesById[id];
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if (!Array.isArray(t) || !t.length) { return; }
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var ed = Util.find(t[0], ['content', 'msg', 'content', 'sender', 'edPublic']);
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// If one of their ticket was sent as a premium user, mark them as premium
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var premium = t.some(function (msg) {
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var _ed = Util.find(msg, ['content', 'msg', 'content', 'sender', 'edPublic']);
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if (ed !== _ed) { return; }
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return Util.find(t[0], ['content', 'msg', 'content', 'sender', 'plan']);
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});
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var lastMsg = t[t.length - 1];
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var lastMsgEd = Util.find(lastMsg, ['content', 'msg', 'content', 'sender', 'edPublic']);
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return {
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lastMsg: lastMsg,
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time: Util.find(lastMsg, ['content', 'msg', 'content', 'time']),
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lastMsgEd: lastMsgEd,
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lastAdmin: lastMsgEd !== ed && ApiConfig.adminKeys.indexOf(lastMsgEd) !== -1,
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premium: premium,
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authorEd: ed,
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closed: Util.find(lastMsg, ['content', 'msg', 'type']) === 'CLOSE'
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};
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};
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var makeOpenButton = function ($ticket) {
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var button = h('button.btn.btn-primary', Messages.admin_support_open);
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var collapse = h('button.btn.cp-support-collapse', Messages.admin_support_collapse);
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$(button).click(function () {
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$ticket.toggleClass('cp-support-open', true);
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});
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$(collapse).click(function () {
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$ticket.toggleClass('cp-support-open', false);
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});
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$ticket.append(h('div.cp-support-open-button', button));
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$ticket.find('.cp-support-list-actions').append(collapse);
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};
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var sort = function (id1, id2) {
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var t1 = getTicketData(id1);
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var t2 = getTicketData(id2);
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if (!t1) { return 1; }
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if (!t2) { return -1; }
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/*
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// If one is answered and not the other, put the unanswered first
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if (t1.lastAdmin && !t2.lastAdmin) { return 1; }
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if (!t1.lastAdmin && t2.lastAdmin) { return -1; }
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*/
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// Otherwise, sort them by time
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return t1.time - t2.time;
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};
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var reorder = function () {
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var order = Object.keys(hashesById);
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order.sort(function (id1, id2) {
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var t1 = hashesById[id1];
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var t2 = hashesById[id2];
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if (!Array.isArray(t1)) { return 1; }
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if (!Array.isArray(t2)) { return -1; }
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var lastMsg1 = t1[t1.length - 1];
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var lastMsg2 = t2[t2.length - 1];
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var time1 = Util.find(lastMsg1, ['content', 'msg', 'content', 'time']);
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var time2 = Util.find(lastMsg2, ['content', 'msg', 'content', 'time']);
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var authorEd1 = Util.find(lastMsg1, ['content', 'msg', 'content', 'sender', 'edPublic']);
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var authorEd2 = Util.find(lastMsg2, ['content', 'msg', 'content', 'sender', 'edPublic']);
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var admin1 = ApiConfig.adminKeys.indexOf(authorEd1) !== -1;
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var admin2 = ApiConfig.adminKeys.indexOf(authorEd2) !== -1;
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// If one is answered and not the other, put the unanswered first
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if (admin1 && !admin2) { return 1; }
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if (!admin1 && admin2) { return -1; }
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// Otherwise, sort them by time
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return time2 - time1;
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var orderAnswered = Object.keys(hashesById).filter(function (id) {
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var d = getTicketData(id);
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return d && d.lastAdmin && !d.closed;
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}).sort(sort);
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var orderPremium = Object.keys(hashesById).filter(function (id) {
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var d = getTicketData(id);
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return d && d.premium && !d.lastAdmin && !d.closed;
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}).sort(sort);
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var orderNormal = Object.keys(hashesById).filter(function (id) {
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var d = getTicketData(id);
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return d && !d.premium && !d.lastAdmin && !d.closed;
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}).sort(sort);
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var orderClosed = Object.keys(hashesById).filter(function (id) {
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var d = getTicketData(id);
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return d && d.closed;
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}).sort(sort);
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orderAnswered.forEach(function (id, i) {
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$div.find('[data-id="'+id+'"]').css('order', i).appendTo($col3);
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});
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orderPremium.forEach(function (id, i) {
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$div.find('[data-id="'+id+'"]').css('order', i).appendTo($col1);
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});
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orderNormal.forEach(function (id, i) {
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$div.find('[data-id="'+id+'"]').css('order', i).appendTo($col2);
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});
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order.forEach(function (id, i) {
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$div.find('[data-id="'+id+'"]').css('order', i);
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orderClosed.forEach(function (id, i) {
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$div.find('[data-id="'+id+'"]').css('order', i).appendTo($col4);
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});
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};
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var to = Util.throttle(function () {
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var $ticket = $div.find('.cp-support-list-ticket[data-id="'+linkedId+'"]');
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$ticket.addClass('cp-support-open');
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$ticket[0].scrollIntoView();
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linkedId = undefined;
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}, 100);
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@ -657,6 +730,7 @@ define([
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UI.alert(Messages.error);
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});
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});
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makeOpenButton($ticket);
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if (category !== 'all' && $ticket.attr('data-cat') !== category) {
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$ticket.hide();
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}
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