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define([
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'jquery',
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'/common/toolbar.js',
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'/bower_components/nthen/index.js',
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'/common/sframe-common.js',
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'/common/common-interface.js',
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'/common/common-ui-elements.js',
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'/common/common-util.js',
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'/common/common-hash.js',
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'/customize/messages.js',
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'/common/hyperscript.js',
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'/support/ui.js',
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'/api/config',
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'/customize/application_config.js',
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'css!/bower_components/bootstrap/dist/css/bootstrap.min.css',
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'css!/bower_components/components-font-awesome/css/font-awesome.min.css',
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'less!/support/app-support.less',
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], function (
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$,
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Toolbar,
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nThen,
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SFCommon,
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UI,
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UIElements,
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Util,
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Hash,
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Messages,
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h,
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Support,
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ApiConfig,
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AppConfig
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)
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{
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var APP = window.APP = {};
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var common;
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var metadataMgr;
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var privateData;
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var categories = {
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'tickets': [ // Msg.support_cat_tickets
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'cp-support-list',
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],
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'new': [ // Msg.support_cat_new
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'cp-support-language',
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'cp-support-form',
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],
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};
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var supportKey = ApiConfig.supportMailbox;
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var supportChannel = Hash.getChannelIdFromKey(supportKey);
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if (!supportKey || !supportChannel) {
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categories = {
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'tickets': [
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'cp-support-disabled'
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]
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};
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}
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var create = {};
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var makeBlock = function (key, addButton) {
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// Convert to camlCase for translation keys
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var safeKey = key.replace(/-([a-z])/g, function (g) { return g[1].toUpperCase(); });
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var $div = $('<div>', {'class': 'cp-support-' + key + ' cp-sidebarlayout-element'});
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$('<label>').text(Messages['support_'+safeKey+'Title'] || key).appendTo($div);
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var $hintSpan = $('<span>', {'class': 'cp-sidebarlayout-description'}).appendTo($div);
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var hintContent = Messages['support_'+safeKey+'Hint'] || 'Coming soon...';
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if (safeKey === 'form') {
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$hintSpan.html(hintContent);
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} else {
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$hintSpan.text(hintContent);
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}
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if (addButton) {
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$('<button>', {
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'class': 'btn btn-primary'
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}).text(Messages['support_'+safeKey+'Button'] || safeKey).appendTo($div);
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}
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return $div;
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};
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// List existing (open?) tickets
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create['list'] = function () {
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var key = 'list';
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var $div = makeBlock(key); // Msg.support_listHint, .support_listTitle
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$div.addClass('cp-support-container');
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var hashesById = {};
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// Register to the "support" mailbox
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common.mailbox.subscribe(['support'], {
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onMessage: function (data) {
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/*
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Get ID of the ticket
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If we already have a div for this ID
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Push the message to the end of the ticket
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If it's a new ticket ID
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Make a new div for this ID
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*/
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var msg = data.content.msg;
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var hash = data.content.hash;
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var content = msg.content;
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var id = content.id;
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var $ticket = $div.find('.cp-support-list-ticket[data-id="'+id+'"]');
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hashesById[id] = hashesById[id] || [];
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if (hashesById[id].indexOf(hash) === -1) {
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hashesById[id].push(data);
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}
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if (msg.type === 'CLOSE') {
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// A ticket has been closed by the admins...
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if (!$ticket.length) { return; }
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$ticket.addClass('cp-support-list-closed');
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$ticket.append(APP.support.makeCloseMessage(content, hash));
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return;
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}
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if (msg.type !== 'TICKET') { return; }
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$ticket.removeClass('cp-support-list-closed');
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if (!$ticket.length) {
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$ticket = APP.support.makeTicket($div, content, function () {
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var error = false;
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hashesById[id].forEach(function (d) {
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common.mailbox.dismiss(d, function (err) {
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if (err) {
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error = true;
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console.error(err);
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}
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});
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});
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if (!error) { $ticket.remove(); }
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});
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}
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$ticket.append(APP.support.makeMessage(content, hash));
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}
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});
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return $div;
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};
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create['language'] = function () {
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if (!Array.isArray(AppConfig.supportLanguages)) { return $(h('div')); }
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var languages = AppConfig.supportLanguages;
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var list = h('span.cp-support-language-list', languages
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.map(function (lang) {
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return Messages._languages[lang];
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})
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.filter(Boolean)
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.map(function (lang) {
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return h('span.cp-support-language', lang);
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})
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);
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var $div = $(
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h('div.cp-support-language', [
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Messages.support_languagesPreamble,
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list,
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])
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);
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return $div;
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};
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// Create a new tickets
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create['form'] = function () {
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var key = 'form';
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var $div = makeBlock(key, true); // Msg.support_formHint, .support_formTitle, .support_formButton
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var form = APP.support.makeForm();
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var id = Util.uid();
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$div.find('button').click(function () {
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var metadataMgr = common.getMetadataMgr();
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var privateData = metadataMgr.getPrivateData();
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var user = metadataMgr.getUserData();
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var sent = APP.support.sendForm(id, form, {
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channel: privateData.support,
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curvePublic: user.curvePublic
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});
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id = Util.uid();
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if (sent) {
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$('.cp-sidebarlayout-category[data-category="tickets"]').click();
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}
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});
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$div.find('button').before(form);
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return $div;
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};
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// Support is disabled...
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create['disabled'] = function () {
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var key = 'disabled';
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var $div = makeBlock(key); // Msg.support_disabledHint, .support_disabledTitle
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return $div;
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};
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var hideCategories = function () {
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APP.$rightside.find('> div').hide();
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};
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var showCategories = function (cat) {
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hideCategories();
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cat.forEach(function (c) {
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APP.$rightside.find('.'+c).show();
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});
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};
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var createLeftside = function () {
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var $categories = $('<div>', {'class': 'cp-sidebarlayout-categories'})
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.appendTo(APP.$leftside);
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var metadataMgr = common.getMetadataMgr();
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var privateData = metadataMgr.getPrivateData();
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var active = privateData.category || 'tickets';
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common.setHash(active);
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Object.keys(categories).forEach(function (key) {
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var $category = $('<div>', {
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'class': 'cp-sidebarlayout-category',
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'data-category': key
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}).appendTo($categories);
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if (key === 'tickets') { $category.append($('<span>', {'class': 'fa fa-envelope-o'})); }
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if (key === 'new') { $category.append($('<span>', {'class': 'fa fa-life-ring'})); }
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if (key === active) {
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$category.addClass('cp-leftside-active');
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}
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$category.click(function () {
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if (!Array.isArray(categories[key]) && categories[key].onClick) {
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categories[key].onClick();
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return;
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}
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active = key;
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common.setHash(key);
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$categories.find('.cp-leftside-active').removeClass('cp-leftside-active');
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$category.addClass('cp-leftside-active');
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showCategories(categories[key]);
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});
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$category.append(Messages['support_cat_'+key] || key);
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});
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showCategories(categories[active]);
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};
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var createToolbar = function () {
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var displayed = ['useradmin', 'newpad', 'limit', 'pageTitle', 'notifications'];
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var configTb = {
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displayed: displayed,
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sfCommon: common,
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$container: APP.$toolbar,
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pageTitle: Messages.supportPage,
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metadataMgr: common.getMetadataMgr(),
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};
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APP.toolbar = Toolbar.create(configTb);
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APP.toolbar.$rightside.hide();
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};
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nThen(function (waitFor) {
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$(waitFor(UI.addLoadingScreen));
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SFCommon.create(waitFor(function (c) { APP.common = common = c; }));
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}).nThen(function (waitFor) {
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APP.$container = $('#cp-sidebarlayout-container');
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APP.$toolbar = $('#cp-toolbar');
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APP.$leftside = $('<div>', {id: 'cp-sidebarlayout-leftside'}).appendTo(APP.$container);
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APP.$rightside = $('<div>', {id: 'cp-sidebarlayout-rightside'}).appendTo(APP.$container);
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var sFrameChan = common.getSframeChannel();
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sFrameChan.onReady(waitFor());
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common.getPinUsage(null, waitFor(function (err, data) {
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if (err) { return void console.error(err); }
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APP.pinUsage = data;
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}));
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}).nThen(function (/*waitFor*/) {
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createToolbar();
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metadataMgr = common.getMetadataMgr();
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privateData = metadataMgr.getPrivateData();
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common.setTabTitle(Messages.supportPage);
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APP.origin = privateData.origin;
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APP.readOnly = privateData.readOnly;
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APP.support = Support.create(common, false, APP.pinUsage);
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// Content
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var $rightside = APP.$rightside;
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var addItem = function (cssClass) {
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var item = cssClass.slice(11); // remove 'cp-support-'
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if (typeof (create[item]) === "function") {
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$rightside.append(create[item]());
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}
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};
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for (var cat in categories) {
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if (!Array.isArray(categories[cat])) { continue; }
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categories[cat].forEach(addItem);
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}
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createLeftside();
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UI.removeLoadingScreen();
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});
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});
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