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62 lines
2.0 KiB
HTML
62 lines
2.0 KiB
HTML
9 years ago
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<!doctype html>
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<title>CodeMirror: Reporting Bugs</title>
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<meta charset="utf-8"/>
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<link rel=stylesheet href="docs.css">
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<div id=nav>
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<a href="http://codemirror.net"><h1>CodeMirror</h1><img id=logo src="logo.png"></a>
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<ul>
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<li><a href="../index.html">Home</a>
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<li><a href="manual.html">Manual</a>
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<li><a href="https://github.com/codemirror/codemirror">Code</a>
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</ul>
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<ul>
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<li><a class=active href="#">Reporting bugs</a>
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</ul>
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</div>
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<article>
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<h2>Reporting bugs effectively</h2>
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<div class="left">
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<p>So you found a problem in CodeMirror. By all means, report it! Bug
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reports from users are the main drive behind improvements to
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CodeMirror. But first, please read over these points:</p>
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<ol>
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<li>CodeMirror is maintained by volunteers. They don't owe you
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anything, so be polite. Reports with an indignant or belligerent
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tone tend to be moved to the bottom of the pile.</li>
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<li>Include information about <strong>the browser in which the
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problem occurred</strong>. Even if you tested several browsers, and
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the problem occurred in all of them, mention this fact in the bug
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report. Also include browser version numbers and the operating
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system that you're on.</li>
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<li>Mention which release of CodeMirror you're using. Preferably,
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try also with the current development snapshot, to ensure the
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problem has not already been fixed.</li>
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<li>Mention very precisely what went wrong. "X is broken" is not a
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good bug report. What did you expect to happen? What happened
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instead? Describe the exact steps a maintainer has to take to make
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the problem occur. We can not fix something that we can not
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observe.</li>
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<li>If the problem can not be reproduced in any of the demos
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included in the CodeMirror distribution, please provide an HTML
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document that demonstrates the problem. The best way to do this is
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to go to <a href="http://jsbin.com/ihunin/1/edit">jsbin.com</a>, enter
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it there, press save, and include the resulting link in your bug
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report.</li>
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</ol>
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</div>
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</article>
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